(DOSA TAKE AWAY )

 It’s a “Mail” dominant Industry

In corporate culture Email is the only “zubaan” which matters !!!

DigitalDosa: Few years back “patrachaar” was the way to exchange official correspondence among employees within the company. A hard bound file with snake-ladder type remarks on its front page (with an advisory to add extra pages) kept on travelling desk to desk. And , some fine day if unluckily Boss ask a employee to find some specific stuff from the “patrachaar “ then employee terms it as “boss ka aatyachaar “.Time has changed so as the way to communicate officially & un-officially. Sabeer Bhatia showed the farewell flag to this “patrachaar” process by introducing ‘Hotmail”. Industry took his idea more seriously then he himself did (who later sold Hotmail to Microsoft).

In today’s corporate contour, only email speaks not Men and Women, and any of your email is powerful enough to trap you at any point during your tenure. Hence, writing emails / giving replies to the emails have emerged as a “Rocket Science”. Some mid-volume companies uses email multiplication model where a copy of an email received by an employee is automatically sent to his/her boss & moving ahead any email received by the boss will auto “cc” to the superior boss. In a competitive workplace one of your KPI could be the number of emails written by you on daily basis.

Another facet of this science is how you mark emails i.e. managing the “To”, “Cc” & ‘Bcc” curves. Believe us managing these curves are even more crucial then writing the email itself. Keeping someone in “To” (which actually should be in “cc”) can get you official enmity (lol :-) , may be only criticism).

Over the time, the world of emailing has also transited from “under-developed” to “developing” stage. Industry has invented several abbreviations to speed the routine tasks like

FYI: “For Your Interest” (If just Information is to be given)

FYA: “For Your Action” (If action is required from someone)

PFA: “Please find Attached” (If information regarding some attached file is to be given)

Other points to remember:

To: Put the email/s of the person/s from which action is expected

Cc (Carbon Copy): Put the email/s of the person/s to which you like to involve in correspondence.

Bcc (Bearer to Carbon Copy): Put the email/s of the person/s to which you like to involve in correspondence without knowing this to the “To” recipient/s.

So, before writing an official email , don't be just chill :-)